We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox is not updating. Server settings are correct and already reinstalled Thunderbird on the Windows10 OS but issue still persists.

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu christ1

more options

Have been experiencing issues with Thunderbird not updating the inbox. I already updated the server settings and re-installed Thunderbird but the issue still persists. Also if I try to send an email, it will pop-out an error message that it cannot connect to the server but checking on the ISP webmail, the email did go through.

Have been experiencing issues with Thunderbird not updating the inbox. I already updated the server settings and re-installed Thunderbird but the issue still persists. Also if I try to send an email, it will pop-out an error message that it cannot connect to the server but checking on the ISP webmail, the email did go through.

All Replies (1)