This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Devices are blocked

  • 1 phendula
  • 15 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Paul

more options

I have several different devices and not one of them work properly. I have just purchased a new phone and it will not work. I can't get past the first login.Google blocks me from doing what I need to do. thanks for your help. My new phone is a Samsung Galaxy J3 Luna.The service is Total wireless. I bought the phone in AZ. I need it to work in Mexico. I understand that they have a different system here but shouldn't I be able to use the phone internationally? I have problems with all my devices.

I have several different devices and not one of them work properly. I have just purchased a new phone and it will not work. I can't get past the first login.Google blocks me from doing what I need to do. thanks for your help. My new phone is a Samsung Galaxy J3 Luna.The service is Total wireless. I bought the phone in AZ. I need it to work in Mexico. I understand that they have a different system here but shouldn't I be able to use the phone internationally? I have problems with all my devices.

All Replies (1)

more options

Hi

This does not sound like an issue with Firefox for Android. I recommend that you contact your telephone service provider for help with this issue.