Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

"You may not have the appropriate permissions" blocks everything.

  • 1 phendula
  • 2 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Tomatoshadow2

misstk
misstk
more options

Whenever I click on the Mozilla Firefox icon, I get a message saying The item referred to on this shortcut cannot be accessed. You may not have the appropriate permissions. When I tried to uninstall Firefox I got the same message about permissions.

Whenever I click on the Mozilla Firefox icon, I get a message saying The item referred to on this shortcut cannot be accessed. You may not have the appropriate permissions. When I tried to uninstall Firefox I got the same message about permissions.

All Replies (1)

Tomatoshadow2
Tomatoshadow2
more options

Did you install as a administrator?