This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I cannot log in to created Firefox Account

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 3 views
  • Impendulo yokugqibela ngu FredMcD

Saskia_S
Saskia_S
more options

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters

When I ask to resend my username (or password) I do not get an email

Yes, I have verified my emailaddress

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters When I ask to resend my username (or password) I do not get an email Yes, I have verified my emailaddress

Isisombulu esikhethiweyo

Could have been anything, but as long as it works now. Please flag your last post as Solved Problem so others will know.

If the problem returns, let us know.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

Saskia_S
Saskia_S Umnini wombuzo
more options

No idea how, nothing has changed. But now the problem is SOLVED....

FredMcD
FredMcD
more options

Isisombululo esiKhethiweyo

Could have been anything, but as long as it works now. Please flag your last post as Solved Problem so others will know.

If the problem returns, let us know.