This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I use Thunderbird email. What do I need to do to communicate with someone who has hotmail.com email?

  • 1 phendula
  • 1 inayo le ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Zenos

pandb
pandb
more options

I cannot receive his email and he cannot receive mine.

I cannot receive his email and he cannot receive mine.

All Replies (1)

Zenos
Zenos
more options

I have a (an?) hotmail account set up in Thunderbird and I can send to and from it using a different non-hotmail account.

My one observation, which won't apply to you (but may apply to your friend with a hotmail account) is that Thunderbird sets it up for sending using SSL and 587, but in practice it seems to need STARTTLS and 587. 

   account51:
     INCOMING: account51, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
     OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true

I wonder if one or both of you are using an ISP or email provider that is blocking your correspondent's ISP or email provider.