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Firefox crashes

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tired of foxfire crashing and won't let the Adobe flash player work!!!!!!!!!!!

tired of foxfire crashing and won't let the Adobe flash player work!!!!!!!!!!!

All Replies (2)

What do you mean; won't let the Adobe flash player work ?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

The user agent shows you run Firefox in compatibility mode (Windows 95).

  • User Agent: Mozilla/5.0 (Windows NT 4.0; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.