My account synced to wrong info
My husband bought a laptop and originally set it up for him and logged into his Firefox. I have since taken the computer over and wanted to have my firefox settings so my tabs and bookmarks would be there instead of his. It should be as simple as logging him out and logging me in, but I am logged in and all of his bookmarks and settings are still there. I have attempted to remove the device from his account, but am stuck in a loop where it continues to bring me to login screen. I am scared to sync my computer with the correct info as don't want that to become his info too. Please help me fix this bug.
All Replies (3)
Hi, should always still do this :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
So not following it all but he would need to sign into his account and disable the information. Alternatively set up your own account with another email address.
Not saying if this is coming from 2 profiles on another system or something else so a little confused still.
This is all I have on Sync :
- https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
- https://support.mozilla.org/en-US/products/firefox/sync
- https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
- https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
- https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
Sorry Wrong Information
Ilungisiwe ngu FredMcD
Sorry, posted the wrong information.
Use these links to create a new profile. Use this new profile as is. Is the problem still there?
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.