This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The addon your site is telling me to use is corrupt and won't install

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu kristat

more options

Installed thunderbird and followed the directions on this page:

https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird

it says i need to download the ImportExportTools addon to migrate my emails from WLM however when I try to download the addon it tells me it is corrupt and won't allow me to install.

Installed thunderbird and followed the directions on this page: https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird it says i need to download the ImportExportTools addon to migrate my emails from WLM however when I try to download the addon it tells me it is corrupt and won't allow me to install.

All Replies (3)

more options

Isisombululo esiKhethiweyo

more options

strange though that the actual instructions for thunderbird tell you to download the addon but mozilla won't let you, you have to find a work-around.