This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Unable to change the selection from "2" to any other count

  • 1 phendula
  • 1 inayo le ngxaki
  • 5 views
  • Impendulo yokugqibela ngu Shadow110

BharathAnanth123
BharathAnanth123
more options

This issue is being faced in one of the online booking portal "BOOKMYSHOW". Whenever I try to book tickets it always gives me the count or selection as "2" only but that cannot be changed to anyother count and is stuck at 2 itself.

I tried this in internet explorer it worked and on the mobile as well but somehow unable to do it on Firefox.

https://in.bookmyshow.com/hyderabad - is the website address

Enclosed is the image for your reference.

This issue is being faced in one of the online booking portal "BOOKMYSHOW". Whenever I try to book tickets it always gives me the count or selection as "2" only but that cannot be changed to anyother count and is stuck at 2 itself. I tried this in internet explorer it worked and on the mobile as well but somehow unable to do it on Firefox. https://in.bookmyshow.com/hyderabad - is the website address Enclosed is the image for your reference.
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

Shadow110
Shadow110
more options

Hi, please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.