I entered the wrong age (5 Years old) bei creating an Mozilla browser account and can't finish registration. What should I do. I am old enough for doing it.
Dear community, I entered the wrong age (5 Years old) bei creating an Mozilla browser account and can't finish registration. What should I do. I am old enough to be able to create it. Thanks a lot for any advises.
All Replies (4)
Closing and restarting Firefox should be sufficient to get another chance to enter the correct age.
It didnt help. I still recieve this message
MB007 said
It didnt help. I still recieve this message
Hello MB007,
A friend told me in a private message :
" they need to clear all cookies from accounts.firefox.com then the signup should work again. "
When you click on that link, click on the little 'i' in a circle, next to the padlock, at the left side of the address bar - at the bottom you will see "Clear Cookies and Site Data" .......
Ilungisiwe ngu McCoy
Did you close the Firefox tab where you entered the wrong age before closing and restarting Firefox?
I tested it in the current release (62) and get the login page to create an account after a restart.
- "3-bar" menu button -> Exit (Power button)
- Windows: File -> Exit
- Mac: Firefox -> Quit Firefox
- Linux: File -> Quit