This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unread messages are showing as read.

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu RobLG

more options

When I open ThunderBird many of my new messages show up as already read ie they are not in bold face type. How do I correct this?

When I open ThunderBird many of my new messages show up as already read ie they are not in bold face type. How do I correct this?

All Replies (2)

more options

getting mail on that account using a tablet or phone? That is the usual cause.

more options

This does not solve my problem. I am using Thunderbird on a desktop computer with Windows 7. Whether messages show up as unread ( bold face type ) or red appears to be totally random. Some unread messages are bold and others are not. I don't see any pattern.