This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Android firefox 63.0.2 getting stuck will not perform search

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu Whitede777

more options

Using galaxy s9. I enter a search in address bar. Sometimes a progress bar will display a quarter to halfway then stick. Sometimes no progress at all. Close tab, open new one. Enter search again (not remembered or auto filled from previous try). Uninstalled/reinstalled. Try to clear cache but can't click to open any section of settings. Also, history pages wont open. Had worked fine with this device until this morning. Notice using most recent update releases Nov 7. Possible I haven't tried to use since then. Any similar issues with latest release?

Using galaxy s9. I enter a search in address bar. Sometimes a progress bar will display a quarter to halfway then stick. Sometimes no progress at all. Close tab, open new one. Enter search again (not remembered or auto filled from previous try). Uninstalled/reinstalled. Try to clear cache but can't click to open any section of settings. Also, history pages wont open. Had worked fine with this device until this morning. Notice using most recent update releases Nov 7. Possible I haven't tried to use since then. Any similar issues with latest release?

All Replies (1)

more options

Solved the problem by uninstalling/reinstalling again, clearing history before trying to do anything then syncing.