We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Location sharing stopped working, is there a bug?

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu McCoy

more options

I am using Firefox 63.0.3 (64-bit) on Windows 10 Pro 1809. Today, all ability to allow a website access to my location has stopped. Example sites are Hulu and Google Maps. The sites clearly show as being allowed under "Options", "Privacy..", "Permissions", "Location". I have verified that location sharing works on the same computer with IE, Edge, and Chrome. I have completely uninstalled and reinstalled Firefox with addons removed. This did not resolve the issue. Is there a bug or some setting that needs to be changed?

I am using Firefox 63.0.3 (64-bit) on Windows 10 Pro 1809. Today, all ability to allow a website access to my location has stopped. Example sites are Hulu and Google Maps. The sites clearly show as being allowed under "Options", "Privacy..", "Permissions", "Location". I have verified that location sharing works on the same computer with IE, Edge, and Chrome. I have completely uninstalled and reinstalled Firefox with addons removed. This did not resolve the issue. Is there a bug or some setting that needs to be changed?

Isisombulu esikhethiweyo

Hello jwlaws,

Would you please read this article :

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites

If the above doesn't change anything for you, would you try this :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar geo.

Check the values of the following preferences :

geo.wifi.uri

geo.provider.ms-windows-location

geo.enabled

If you had to change a value, then close and restart Firefox in order for the change to take effect.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (3)

more options

Isisombululo esiKhethiweyo

Hello jwlaws,

Would you please read this article :

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites

If the above doesn't change anything for you, would you try this :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar geo.

Check the values of the following preferences :

geo.wifi.uri

geo.provider.ms-windows-location

geo.enabled

If you had to change a value, then close and restart Firefox in order for the change to take effect.

more options

McCoy, thanks. It appears "geo.provider.ms-windows-location" was set to "false". I changed it to "true" and the problem was solved. Again, thank-you.

more options

jwlaws said

McCoy, thanks. It appears "geo.provider.ms-windows-location" was set to "false".
I changed it to "true" and the problem was solved. Again, thank-you.

Thank you for letting us know - will be helpful to others with the same problem  !