This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop Firefox deleting my cookies on closing it down.

more options

With reference to the enclosed attachment, the 'delete cookies and site data when Firefox is closed' check mark is 'greyed' out and I cannot change it.

With reference to the enclosed attachment, the 'delete cookies and site data when Firefox is closed' check mark is 'greyed' out and I cannot change it.
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Hi IanM, You are in Permanent Private Browsing mode.

Go to: Menu -> Options-> Privacy & Security scroll down to History deselect *Always use private browsing mode

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

more options

Isisombululo esiKhethiweyo

Hi IanM, You are in Permanent Private Browsing mode.

Go to: Menu -> Options-> Privacy & Security scroll down to History deselect *Always use private browsing mode