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My Master Password isn't Working on my Samsung galaxy S10-Note. 9 Cannot access my Saved logins and passwords.

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I am able to sign in to my firefox account but when I try to access my Logins page, the page just hangs with the perpetual processing circle- when I encounter a website login page , firefox will offer to Save my username and password and attempts to autofill. but won't accept my master PW When it prompts for one. I am able to use my master PW when using my pC or Tablet. Running firefox version #68.03.0 on my android/..

I am able to sign in to my firefox account but when I try to access my Logins page, the page just hangs with the perpetual processing circle- when I encounter a website login page , firefox will offer to Save my username and password and attempts to autofill. but won't accept my master PW When it prompts for one. I am able to use my master PW when using my pC or Tablet. Running firefox version #68.03.0 on my android/..

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Hi

Have you tried looking in the Android settings app and under Applications, look to clear the Firefox for Android cache (not data!).