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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Your latest versions lost my logins. How do I retrieve them?

  • 3 iimpendulo
  • 1 inayo le ngxaki
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  • Impendulo yokugqibela ngu Matthew Thomas

bcskier54
bcskier54
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When I try to login to a site the uses one of my saved logins there is no saved login. In addition there is no box popping up asking me if I want to save the login (when I manually enter it.)

When I try to login to a site the uses one of my saved logins there is no saved login. In addition there is no box popping up asking me if I want to save the login (when I manually enter it.)

All Replies (3)

bcskier54
bcskier54 Umnini wombuzo
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This happened since "Refreshing" a few days ago. The version of Firefox I have is 72.0.2 There are no saved password in my Preferences any longer

FredMcD
FredMcD
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bcskier54 said

This happened since "Refreshing" a few days ago

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Matthew Thomas
Matthew Thomas
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You may be able to get them back just by logging back into Firefox Sync. If you used the feature before, your passwords will still be there.

Otherwise, there should be a folder on your Desktop called "Old Firefox Data". In here you should find passwords in logins.json. They are encrypted. You will need to copy this and the key4.db encryption key to your new profile.

See this article for more info: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders