This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get a message about a allegedly outdated version on a lot of websites though I‘m using the newest version of Firefox IOS?

  • 1 phendula
  • 1 inayo le ngxaki
  • 20 views
  • Impendulo yokugqibela ngu Eve

more options

I‘m using Firefox for IOS on my Ipad and Iphone, both of which running on IOS 13.3.1. My Firefox is on version 24.1 (17574), which should be the newest version according the Apple appstore. But I on a lot of websites I keep getting messages which order me to updated my browser. And often the sites don‘t let me go on and I have to change to Safari. What can I do?

I‘m using Firefox for IOS on my Ipad and Iphone, both of which running on IOS 13.3.1. My Firefox is on version 24.1 (17574), which should be the newest version according the Apple appstore. But I on a lot of websites I keep getting messages which order me to updated my browser. And often the sites don‘t let me go on and I have to change to Safari. What can I do?

Isisombulu esikhethiweyo

This is a known bug where websites are misunderstanding the userID and believing it's FF (desktop) 24 and not iOS 24. We're working on it I believe.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

more options

Isisombululo esiKhethiweyo

This is a known bug where websites are misunderstanding the userID and believing it's FF (desktop) 24 and not iOS 24. We're working on it I believe.