Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Outgiong server (SMTP) timed out

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu sfhowes

walkersinsandy
walkersinsandy
more options

I have used mozilla for many years. I know out to reset outgoing server timed out problems. It often happened when I changed my gmail or google passwords. I have the security on my gmail reduced to allow thunderbird. I have pop.gmail.com. I have tried various ports and connection security settings and authentification methods. I currently have server name smtp.gmail.com Port is 465. Connection is SSL/TLS Authentification is oAuth2. No matter how I reset it, it gives me timed out messages and won't send. And so I send it in gmail. Then later, it works to send some emails in thunderbird and 5 minutes later, I get "The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again" Why would it work on one email and not the next? I have never had this many problems. What are the settings that work with pop.mail? I am ready to give up and just live with gmail!

I have used mozilla for many years. I know out to reset outgoing server timed out problems. It often happened when I changed my gmail or google passwords. I have the security on my gmail reduced to allow thunderbird. I have pop.gmail.com. I have tried various ports and connection security settings and authentification methods. I currently have server name smtp.gmail.com Port is 465. Connection is SSL/TLS Authentification is oAuth2. No matter how I reset it, it gives me timed out messages and won't send. And so I send it in gmail. Then later, it works to send some emails in thunderbird and 5 minutes later, I get "The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again" Why would it work on one email and not the next? I have never had this many problems. What are the settings that work with pop.mail? I am ready to give up and just live with gmail!

All Replies (2)

Raushani Singh
Raushani Singh
more options

Newer Gmail accounts won't work with Thunderbird 31 and older versions because these versions don't support Google's authentication (bug 849540 contains the full technical details). Please make sure that you are using Thunderbird 38 or newer before configuring your account. In case, the above is not your case, please cross the steps, using this article: https://support.mozilla.org/en-US/kb/thunderbird-and-gmail#w_configuring-your-gmail-account

Ilungisiwe ngu Raushani Singh

sfhowes
sfhowes
  • Top 10 Contributor
more options

What's the security/AV app, and what are the settings for scanning email or the TB profile folder? Timeouts are often caused by AV scanning outgoing mail. A VPN is another cause, if you're using one.