This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox Enhanced Tracking Protection Strict Mode blocks GoSquared Chat Widget by default.

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Russell14

Russell14
Russell14
more options

Hello! My name is Russell Vaughan and I'm a Sales Engineer at GoSquared. We noticed that Firefox's Enhanced Tracking Protection now blocks our chat widget in strict mode as it is loaded from GoSquared.com

Our chat widget is not reliant on our Analytics tracking. If you block just our tracking endpoints, opposed to all of gosquared.com, our chat widget will still load and be functional. However, all tracking will still be blocked. We've worked with most of the other tracking blocking tools to solve this.

Is there any way you can help us resolve this or point us in the right direction?

Hello! My name is Russell Vaughan and I'm a Sales Engineer at GoSquared. We noticed that Firefox's Enhanced Tracking Protection now blocks our chat widget in strict mode as it is loaded from GoSquared.com Our chat widget is not reliant on our Analytics tracking. If you block just our tracking endpoints, opposed to all of gosquared.com, our chat widget will still load and be functional. However, all tracking will still be blocked. We've worked with most of the other tracking blocking tools to solve this. Is there any way you can help us resolve this or point us in the right direction?

Isisombulu esikhethiweyo

Hi, did you talk to disconnect.me? We rely on their lists.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

Hi, did you talk to disconnect.me? We rely on their lists.

Russell14
Russell14 Umnini wombuzo
more options

Thank you, I will pick it up with them!