This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

How do I fix my orxy settings?

  • 1 phendula
  • 1 inayo le ngxaki
  • 23 views
  • Impendulo yokugqibela ngu cor-el

L. Kent Lederer
L. Kent Lederer
more options

I get this error message:

The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.

What do I have to do to fix this?

I get this error message: The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working. What do I have to do to fix this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you intend to use a proxy or VPN ?

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":