This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

android 4.4.4 will not recognize master password, synced, ff 77.0.1, win 7 pro, dell latitude,master password works fine on p.c.

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu deeke38

deeke38
deeke38
more options

master password not recognized on android phone, tried everything, android 4.4.4 firefox 77.0.1 64 bit,,,,on what to sync everything checked,

master password not recognized on android phone, tried everything, android 4.4.4 firefox 77.0.1 64 bit,,,,on what to sync everything checked,

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Deeke

Just to clarify, are you using a Windows or Android device?

deeke38
deeke38 Umnini wombuzo
more options

Thank you, My dell laptop win 7 pro, latest firefox, have one cell phone added to device.

Cell phone, android 4.4.4 droid maxx, firefox for android.

When I access two email accounts from my cell phone I go right in with no password.

When I try to access other accounts it asks for a master password, when I enter the password it just goes back to "enter master password", if I hit cancel 4-7 times it will go away and let me in but I have to manually enter password. Reloaded firefox, very few apps,automatic updates.