Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't connect to Comcast to access my account; get this error message: An error occurred during a connection to customer.comcast.com. PR_CONNECT_RESET_ERROR

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 3 views
  • Impendulo yokugqibela ngu cor-el

more options

Trying to go to my Comcast account, and I can't load the page. I get this error message: An error occurred during a connection to customer.comcast.com. PR_CONNECT_RESET_ERROR I have always been able to access the site before. This happened since the last Firefox update.

Trying to go to my Comcast account, and I can't load the page. I get this error message: An error occurred during a connection to customer.comcast.com. PR_CONNECT_RESET_ERROR I have always been able to access the site before. This happened since the last Firefox update.

Isisombulu esikhethiweyo

You can also check for issues caused by your McAfee an Webroot security software.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Bing search https://www.bing.com/search?q=PR_CONNECT_RESET_ERROR This simply means, that the peer or some middlebox in between (firewall) is terminating the connection.

more options

Isisombululo esiKhethiweyo

You can also check for issues caused by your McAfee an Webroot security software.