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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Totally crashed

  • 3 iimpendulo
  • 1 inayo le ngxaki
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  • Impendulo yokugqibela ngu FredMcD

gabrieleientile
gabrieleientile
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Hi,

since yesterday firefox is not working. When I open the browser tabs just doesn't load any webpage. I cannot access any setting (about:profiles) is not working too. I already restored and unistalled the program but it's has been no use. Any help?

Hi, since yesterday firefox is not working. When I open the browser tabs just doesn't load any webpage. I cannot access any setting (about:profiles) is not working too. I already restored and unistalled the program but it's has been no use. Any help?

All Replies (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

gabrieleientile
gabrieleientile Umnini wombuzo
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Yes, stil there, i can see that.

But i noticed that when I reinstall firefox it shows me this error

FredMcD
FredMcD
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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia