This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sorry, we're having trouble playing this video

  • 1 phendula
  • 1 inayo le ngxaki
  • 8 views
  • Impendulo yokugqibela ngu cor-el

more options

A new install of Fedora 32 on a new computer, new install on Firefox 81.0.1(64 bit). Videos will not play on Facebook.

A new install of Fedora 32 on a new computer, new install on Firefox 81.0.1(64 bit). Videos will not play on Facebook.
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

more options

Make sure you have the latest FFmpeg and libavcodec packages installed.

You can check the Web Console for possible media related messages.