This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Upgraded to 78, I cannot log in to one of my email accounts

  • 1 phendula
  • 1 inayo le ngxaki
  • 8 views
  • Impendulo yokugqibela ngu Wayne Mery

Craig Miller
Craig Miller
more options

I upgraded from thunderbird 68.5 to the newest 78, but now I cannot log in to one of my email accounts. I would like to reinstall version 68, the most recent version being 68.12.1 Where do I find the file to install that version? It is in the archives, but I'm not skilled enough to get the installation files from there.

I upgraded from thunderbird 68.5 to the newest 78, but now I cannot log in to one of my email accounts. I would like to reinstall version 68, the most recent version being 68.12.1 Where do I find the file to install that version? It is in the archives, but I'm not skilled enough to get the installation files from there.

Ilungisiwe ngu Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Have a look at https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-get-or-send-email-messages