This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird emails not appearing in Comcast sent folder

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Toad-Hall

more options

Emails sent from Thunderbird 78.5.1 through our Comcast account no longer appear in the Sent folder in Comcast webmail. The messages send to the recipients with no other issues. Messages sent from iPad and iPhone do appear in the Sent folder in Comcast webmail. How can the messages from Thunderbird be made to appear in the Comcast webmail Sent folder?

Emails sent from Thunderbird 78.5.1 through our Comcast account no longer appear in the Sent folder in Comcast webmail. The messages send to the recipients with no other issues. Messages sent from iPad and iPhone do appear in the Sent folder in Comcast webmail. How can the messages from Thunderbird be made to appear in the Comcast webmail Sent folder?

All Replies (1)

more options

Please try this:

Check subscribe is refreshed:

  • Right click on mail account name in Folder Pane and select 'Subscribe'
  • click on 'Refresh'
  • Select 'Sent' and click on Subscribe
  • click on OK

Check Account Settings:

  • Right click on mail account name in Folder Pane and select 'Settings'

Select 'Copies & Folders' Select 'Place a copy in' select 'Other' and choose the 'Sent on comcast account'

Restart Thunderbird.

Ilungisiwe ngu Toad-Hall