This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Cannot write new email at all / not save draft

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu sfhowes

jovs78
jovs78
more options

Hello i have a strange problem. I cannot write / send any email. When i try yo create a new email it open the new email but if send or save it.. it show me a message that it's impossible to save the email. And the email creation bar remains. I have try: - disable all extension - reinstall the software - create a new profile - start as administrator - Install an old version - check permission of profile folder

thanks to all.

Hello i have a strange problem. I cannot write / send any email. When i try yo create a new email it open the new email but if send or save it.. it show me a message that it's impossible to save the email. And the email creation bar remains. I have try: - disable all extension - reinstall the software - create a new profile - start as administrator - Install an old version - check permission of profile folder thanks to all.
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

In Tools/Account Settings, Copies & Folders for the account, where are drafts stored? If it's a remote location, try "Drafts" Folder on: Local Folders.