This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Unable to send emails to @lineone.net user

  • 1 phendula
  • 1 inayo le ngxaki
  • 13 views
  • Impendulo yokugqibela ngu Stans

barryjmatthews
barryjmatthews
more options

When I send an email to one person who is @lineone.net I get an undeliverable message '... not yet delivered... Socket error: connection error'. After a further period I get a message saying that the message hasn't been delivered as the number of retries has reached it's limit. If i logon to virginmedia and send the email from there, it is delivered OK. This is the only address that I have a problem with using Thunderbird. Any suggestions for reason & solution?

When I send an email to one person who is @lineone.net I get an undeliverable message '... not yet delivered... Socket error: connection error'. After a further period I get a message saying that the message hasn't been delivered as the number of retries has reached it's limit. If i logon to virginmedia and send the email from there, it is delivered OK. This is the only address that I have a problem with using Thunderbird. Any suggestions for reason & solution?

All Replies (1)

Stans
Stans
more options

There's a high chance that your Internet Service Provider's range of IP addresses has been blacklisted by the recipients' mail server. That would explain why sending via webmail succeeds while sending via Thunderbird doesn't. See https://support.mozilla.org/en-US/questions/1124099