This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Migrate emails and contacts from thunderbird beta 88.0b1 to thunderbird 78.10.1

  • 8 iimpendulo
  • 1 inayo le ngxaki
  • 10 views
  • Impendulo yokugqibela ngu sfhowes

more options

Hi Could you tell me how i can tranfer all my emails and configuration (my profile) from beta thunderbird 88.0b1 (installed by error) to the standard version 78.10.1 ??? Thank you for your help.

Hi Could you tell me how i can tranfer all my emails and configuration (my profile) from beta thunderbird 88.0b1 (installed by error) to the standard version 78.10.1 ??? Thank you for your help.

Isisombulu esikhethiweyo

Uninstall the beta version, then install 78, but don't run it at the end of the installation. Open a Run window (Windowskey+R) and type

thunderbird.exe -p --allow-downgrade

to open Profile Manager, then select the profile that was used with the beta. That should allow 78 to open the profile used previously in 88.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (8)

more options

Isisombululo esiKhethiweyo

Uninstall the beta version, then install 78, but don't run it at the end of the installation. Open a Run window (Windowskey+R) and type

thunderbird.exe -p --allow-downgrade

to open Profile Manager, then select the profile that was used with the beta. That should allow 78 to open the profile used previously in 88.

more options

Thank you very much. 78 works properly now and i have recovered all my emails !

But not my adress books (collected adresses...), do you have any idea how could i get them from my last profile backup now?

more options

In your profile folder, do you have abook.sqlite, abook.mab.bak, history.sqlite and history.mab.bak?

more options

Yes i have... all files were copyed from the beta version

more options

The sqlite files should have transferred, but if not, rename them by adding .bak, then rename abook.mab.bak to abook.mab, and history.mab.bak to history.mab, with TB closed. Restart TB and see if the contacts appear in Personal Address Book and Collected Addresses.

more options

Still no contacts I renamed abook.mab.bak to abook.mab, and history.mab.bak to history.mab,

more options

Hi In fact TB collect no adresses since i have installed it .... Do you have an idea ? Thank you for your precious help.

more options

If you followed the earlier instructions, I don't know why the contacts didn't appear. You could try this: with TB 78, Help/Troubleshooting, about:profiles, create a new profile but don't add any accounts. Open the new profile folder from about:profiles, close TB, delete abook.sqlite and history.sqlite, copy in abook.mab and history.mab, restart TB in the new profile and see if Personal Address Book and Collected Addresses have the contacts. If they do, copy abook.sqlite and history.sqlite into the other 78 profile folder, then restart TB in the other profile, the one with all the account data.