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Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Signing in to Outlook

  • 2 iimpendulo
  • 1 inayo le ngxaki
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  • Impendulo yokugqibela ngu klavier46

klavier46
klavier46
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When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account.

When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account.
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

Hi klavier46,

Try Clearing all cookies, site data and cache

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button. The Clear Data dialog will appear.
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Mozilla Support Forum. Thanks for raising your question in Mozilla Support Forum.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

Shashank Shekhar
Shashank Shekhar
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Isisombululo esiKhethiweyo

Hi klavier46,

Try Clearing all cookies, site data and cache

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data button. The Clear Data dialog will appear.
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Mozilla Support Forum. Thanks for raising your question in Mozilla Support Forum.

klavier46
klavier46 Umnini wombuzo
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Thanks! Worked right away.