This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Delete New Fire Fox and get older verison

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu FredMcD

more options

This New FireFox does not work!!! How do I get my older version back???

This New FireFox does not work!!! How do I get my older version back???

All Replies (3)

more options

Hi

What in Firefox is not working? We might be able to help you to fix it.

more options

Everything internet stopped. I would see my home page "www.google.com" and in the search field I put Amazon to get to my account and the web page that came up was alerted by my virus program as a TROJAN and the web address was a weird "....bellete....." it had a long string of address but it was definitely wrong. I tried multiple searches and they all came up to same site and my security software tagged them as TROJANs. I switched to IE which was not my default and tried one search and bam it went to Amazon, and eBay, etc. I searched the Mozilla Hep web site with IE to see what to to do to fix my Firefox. The only real answer I found was to delete the program (loose all bookmarks and passwords) and to try reinstalling. Since I was using a new Beta version of Mozilla. I thought it best to leave a comment. My Security software has scanned my entire system multiple times since Mozilla removal and found nothing all the way to the Root directly. It is set to scan hourly and still found nothing outside of Mozilla for the problem.

more options

Install the 'normal' Firefox and see if the issue is there. After, if you want, you can return to the beta channel. Note: Betas are prone to problems that need to be found and reported.


Download Firefox For All languages And Systems {web link}

Firefox ESR; Extended Support Release {web link}

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/