This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Exchange email account disappeared

  • 3 iimpendulo
  • 2 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu ylyoshida

ylyoshida
ylyoshida
more options

My microsoft exchange email (using exquilla) account disappeared when updated to 9.1. How do I get it back? Or do I need to set it up again? Pay to exquilla again??

Thanks for your help.

Yutaka

My microsoft exchange email (using exquilla) account disappeared when updated to 9.1. How do I get it back? Or do I need to set it up again? Pay to exquilla again?? Thanks for your help. Yutaka

Isisombulu esikhethiweyo

Finally, it did resolve itself after 2 days. I also contacted Exquilla support and one of them said he had the same problem which resolved by itself after 9-10 hours and he didn't know how it happened...

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Perhaps, and most probably, you simply need to update the add-on, which should normally happen automatically on the next restart of Thunderbird.

ylyoshida
ylyoshida Umnini wombuzo
more options

I restarted TB many times and also rebooted the computer but no change. Exquilla web site says it supports TB 68 and 78. So maybe it doesnt support TB91...

ylyoshida
ylyoshida Umnini wombuzo
more options

Isisombululo esiKhethiweyo

Finally, it did resolve itself after 2 days. I also contacted Exquilla support and one of them said he had the same problem which resolved by itself after 9-10 hours and he didn't know how it happened...