This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email links dont open

  • 1 phendula
  • 1 inayo le ngxaki
  • 15 views
  • Impendulo yokugqibela ngu FredMcD

more options

Hello I have just installed FireFox to replace M$ Chrome as my browser. I use Outlook from M$ Office 365 on Windows 10 for email.

When I open a news email in Outlook and clink on a link there, the page does not open in Firefox. The same link opens the page if I use M$ Chrome. If I 'copy' the link in Outlook and open a new tab in Firefox and paste the link it opens.

This seems like a giant failure as I get about 10 news emails a day and they are a primary access for my keeping abreast of the world. I have scoured the support links and see no solution. What have I missed? This should be a fundamental capability of Firefox

Thanks JohnS

Hello I have just installed FireFox to replace M$ Chrome as my browser. I use Outlook from M$ Office 365 on Windows 10 for email. When I open a news email in Outlook and clink on a link there, the page does not open in Firefox. The same link opens the page if I use M$ Chrome. If I 'copy' the link in Outlook and open a new tab in Firefox and paste the link it opens. This seems like a giant failure as I get about 10 news emails a day and they are a primary access for my keeping abreast of the world. I have scoured the support links and see no solution. What have I missed? This should be a fundamental capability of Firefox Thanks JohnS

All Replies (1)

more options