This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Bookmarks don't restore into their folders

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 32 views
  • Impendulo yokugqibela ngu cor-el

barnabyde
barnabyde
more options

Hello,

I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folders are imported but are empty. I've tried the automatic backups and the same thing happens.

Obviously I don't want to have to drag and drop 2000 bookmarks back into their folders... how can I fix this?

Thanks, Barnaby

Hello, I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folders are imported but are empty. I've tried the automatic backups and the same thing happens. Obviously I don't want to have to drag and drop 2000 bookmarks back into their folders... how can I fix this? Thanks, Barnaby

Isisombulu esikhethiweyo

Fixed it - I restarted in Troubleshoot mode and it worked, so I did some elimination, and the culprit turned out to be the extension Default Bookmark Folder! Disabling it fixed the problem.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

barnabyde
barnabyde Umnini wombuzo
more options

Isisombululo esiKhethiweyo

Fixed it - I restarted in Troubleshoot mode and it worked, so I did some elimination, and the culprit turned out to be the extension Default Bookmark Folder! Disabling it fixed the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There have been more reports that Default Bookmark Folder causes this issue when you restore a bookmarks backup and you need to disable this extension before importing or restoring a backup.