This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Youtube occasionally infinite loads

  • 1 phendula
  • 1 inayo le ngxaki
  • 41 views
  • Impendulo yokugqibela ngu Mamoon

RandomDuck
RandomDuck
more options

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there I've tried deleting cache and cookies but it doesn't work

Isisombulu esikhethiweyo

Hey, Have you tried disabling add-ons if any? Often times some add-ons like ad blockers interfere with certain websites.

Funda le mpendulo kwimeko leyo 👍 1

All Replies (1)

Mamoon
Mamoon
more options

Isisombululo esiKhethiweyo

Hey, Have you tried disabling add-ons if any? Often times some add-ons like ad blockers interfere with certain websites.