This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Youtube videos cant load (tried everything)

  • 2 iimpendulo
  • 0 inale ngxaki
  • 34 views
  • Impendulo yokugqibela ngu GuyWithAHat

GuyWithAHat
GuyWithAHat
more options

So I tried loading a youtube video and it gets stuck loading, I dont know how else to describe it but when I click play, it gets stuck on the buffering/loading icon and does nothing.

I have tried: Scanning my computer for malware Running Firefox in safe mode Refreshing firefox Refreshing the tab Restarting firefox Restarting my computer Disabling my extensions Disabling my proxy connection settings Disabling hardware acceleration

So I tried loading a youtube video and it gets stuck loading, I dont know how else to describe it but when I click play, it gets stuck on the buffering/loading icon and does nothing. I have tried: Scanning my computer for malware Running Firefox in safe mode Refreshing firefox Refreshing the tab Restarting firefox Restarting my computer Disabling my extensions Disabling my proxy connection settings Disabling hardware acceleration
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

You can try to adjust the video quality (away from auto) or un-maximize the window and possibly reload to force a re-render to see if that makes the video start.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

You can try to adjust the video quality (away from auto) or un-maximize the window and possibly reload to force a re-render to see if that makes the video start.

GuyWithAHat
GuyWithAHat Umnini wombuzo
more options

cor-el said
You can try to adjust the video quality (away from auto) or un-maximize the window and possibly reload to force a re-render to see if that makes the video start.

un-maximizing solved the issue, thank you so much!