This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WHY AM I GETTING THE REQUEST FOR PRIMARY PASSWORD I NEVER SET UP and being told I have no more Application Memory?

  • 1 phendula
  • 0 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu david

more options

I have used Mac computers since I bought my first one in 1997. I have used Mozilla products for that long, too. I have never had a problem like this one. Without any prior notice I began to get these error messages from on 7/2/2022.

From that day forward I have not been able to receive mail, save anything like passwords even though I use LastPass. Every day - every 20 minutes - I get this message that says "Password Required - Mozilla Thunderbird - Please Enter Your Primary Password". I have never set up a Primary Password. I do not know why I am getting this message. I am very frustrated and incredibly annoyed by this. I wrote in for help before but all of the suggestions I received did not work.

I want to get rid of this Primary Password but I need to know what they Primary password is to get rid of it or to change it. One member asked if I had opened an OpenPGP Key Manager and I had no idea what that is. Now I know it is something to do with email encryption - something I have never done nor been interested in doing.

AND - to make this even more fun I keep getting error messages that tell me I am out of application memory. What the hell os that ll about? Why is this happening. How can I fix this so I can use my MacBook Pro without thesde interruptyions that com in about every 10 - 20 minutes all day long! I want to scream! HELP ME SOMEONE - PLEASE!

I have used Mac computers since I bought my first one in 1997. I have used Mozilla products for that long, too. I have never had a problem like this one. Without any prior notice I began to get these error messages from on 7/2/2022. From that day forward I have not been able to receive mail, save anything like passwords even though I use LastPass. Every day - every 20 minutes - I get this message that says "Password Required - Mozilla Thunderbird - Please Enter Your Primary Password". I have never set up a Primary Password. I do not know why I am getting this message. I am very frustrated and incredibly annoyed by this. I wrote in for help before but all of the suggestions I received did not work. I want to get rid of this Primary Password but I need to know what they Primary password is to get rid of it or to change it. One member asked if I had opened an OpenPGP Key Manager and I had no idea what that is. Now I know it is something to do with email encryption - something I have never done nor been interested in doing. AND - to make this even more fun I keep getting error messages that tell me I am out of application memory. What the hell os that ll about? Why is this happening. How can I fix this so I can use my MacBook Pro without thesde interruptyions that com in about every 10 - 20 minutes all day long! I want to scream! HELP ME SOMEONE - PLEASE!

All Replies (1)

more options

This URL includes a link onremoving your primary password: https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password