Whazzup with this?
Whazzup with both a POP3 & an IMAP?
Which one to remove & how to do it step by step please
edit: moved thread from Firefox to Thunderbird section.
Ilungisiwe ngu James
All Replies (4)
The article in the link cannot really explain what to use, whether IMAP or POP3 or HOW exactly to get rid of whatever one I don’t need
Some strange things are happening with my Thunderbird email
When I conduct my ISP,, they tell me they don’t support Thunderbird
With Millworks could but I’d rather use Thunderbird
Thank you
Dropa: Once again, my webmail is working good & when I tell my isp it's Thunderbird, they just say "we can't help you" All they support is webmail
Which account type to keep is entirely up to you. No one on a web forum is going to be able to make what is a very personal decision for you.
I suggest you refer to the support document and make an informaed decision. https://support.mozilla.org/en-US/kb/imap-synchronization https://support.mozilla.org/en-US/kb/difference-between-imap-and-pop3 https://support.mozilla.org/en-US/kb/faq-changing-imap-pop
hap said
when I tell my isp it's Thunderbird, they just say "we can't help you" All they support is webmail
That is about standard for the level of support you can expect from incumbent telcos. They have you and your money. They will do the least possible to kweep the most possible customers. Their failure to support the services they offer is not something to be addressed in an internet forum. They provider the IMAP, POP and SMTP services. If they configure them, accidentally turn them off or a multitude of other things, no one outside that company can assist you.
Now since FEbruary you have posted over and over again the same exact questions. For your sending issue we can not help you. You provider has a contract with a glabal company and somewhere they have misconfigured their set up so mail submitted from their own customers using SMTP is flagged as spam. The issue is a shaw one. They need to fix it or get their contractor to do so. https://www.cloudmark.com/en/solutions/internet-service-providers/real-time-threat-insight
In your previous question your issue was about about emails going to the trash folder, where you indicated you really had no idea if you had an anti virus program. https://support.mozilla.org/en-US/questions/1390593#answer-1536488
Go to the help menu, open the more troubleshooting information and scroll down to the heading "Security Software" and look at what antivirus and firewall you are using. Then report that information back here.
In April you had issues you posted as https://support.mozilla.org/en-US/questions/1375283 THese are entirely a misconfiguration by your internet service provider using some global threat analysis software incorrectly. https://www.cloudmark.com/en/solutions/internet-service-providers/real-time-threat-insight
then you posted this topic where you really did not make things clear. https://support.mozilla.org/en-US/questions/1374734 But I think the same two issues. Sending mail is broken because you ISP have their system configured and your mail you think should be in your inbox is not there.
when I send a email to myself (or get one from others), it goes into my Trash box. I want it to go to inbox has been a perennial for you since February. But most time I have seen this is has been the result of third party software. Antivirus usually. Although some folk force all spam to trash and then complain when their ISP classifies mail as spam so it goes to the trash. (BTW when I asked you about the address book. Did you check in web mail to see if that address was there as well?
What I can assure you is repeatedly posting the same questions is not going to get you help. It is going to frustrate the folk that have replied to you in the past and received no or incomplete answers from you. What you also need to consider is as volunteers we are not here all the time, nor necessarily will you see a reply for a week while we go out and earn a living.