Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tracking Requests not being blocked as per settings

  • 4 iimpendulo
  • 0 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu TyDraniu

more options

Although I have my Browser Privacy / Enhanced Tracking Protctions setting at "STRICT": "Stronger protection but may cause some sites or content to break" and with a "Heads up!" warning that states: "This setting may cause some websites to not display content or work correctly" -- I chose to enact it, anyway, knowing taking this informed risk.

However, on a site that I just visited, I received a message (from clicking on the little duck icon) that stated: "To prevent site breakage, we didn't lock ANY companies from loading tracking requests on this page". Also, "The following third-party domains' request were loaded. If a company's requests are loaded, it can allow them to profile you, though our other web tracking potections still apply."; then listed all of the companies that were allowed to profile/track me, one that included Google. There were 8 different companies, some with more than one address!

What is the point of giving us that option if you aren't going to acknowledge or respect it?

Although I have my Browser Privacy / Enhanced Tracking Protctions setting at "STRICT": "Stronger protection but may cause some sites or content to break" and with a "Heads up!" warning that states: "This setting may cause some websites to not display content or work correctly" -- I chose to enact it, anyway, knowing taking this informed risk. However, on a site that I just visited, I received a message (from clicking on the little duck icon) that stated: "To prevent site breakage, we didn't lock ANY companies from loading tracking requests on this page". Also, "The following third-party domains' request were loaded. If a company's requests are loaded, it can allow them to profile you, though our other web tracking potections still apply."; then listed all of the companies that were allowed to profile/track me, one that included Google. There were 8 different companies, some with more than one address! What is the point of giving us that option if you aren't going to acknowledge or respect it?

All Replies (4)

more options

A little duck icon says that? It's not our icon.

Can you provide more details to reproduce this issue?

more options

That is likely about the DuckDuckGo PE extension, so you need to take this to their support if it doesn't work as expected.

more options

But shouldn't Firefox / Mozilla be over them and be in control of this?

more options

Should be, that's why I don't think that this warning is correct.