Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Exchange & gmail probs with upgrade to thunderbird 102.7.0

  • 4 iimpendulo
  • 2 inale ngxaki
  • 7 views
  • Impendulo yokugqibela ngu mike611

john864
john864
more options

I just upgraded to 102.7.0 and now my work email connections to 2 different Office365 exchange servers will not authenticate, and neither will my gmail connection. All worked fine before the upgrade. All work on older versions on other computers.

I just upgraded to 102.7.0 and now my work email connections to 2 different Office365 exchange servers will not authenticate, and neither will my gmail connection. All worked fine before the upgrade. All work on older versions on other computers.

All Replies (4)

john864
john864 Umnini wombuzo
more options

Looking at this comment on Bugzilla:

https://bugzilla.mozilla.org/show_bug.cgi?id=1685414#c45 (and following comments)

I think I know what is going on...but wow, did thunderbird not handle this upgrade well. There should have been warnings and help available to users when it was apparent the developers new this was going to happen. Doesn't matter if it happened because Microsoft was non-responsive, the app developers need to mitigate foreseeable problems for users. When I went to look at the release notes for the upgrade, as of 1:39 pm EST, they do not exist!

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Having read this minutes before lobbing in here, I actually understood as well. https://thunderbird.topicbox.com/groups/enterprise/T262ef074c0833a12/important-thunderbird-102-7-0-and-microsoft-365-enterprise-users

Lets see if anyone responds to my comments.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

But, that should not affect gmail, so there may be more to your issue.

mike611
mike611
more options

No matter the reason, I just want to say thanks for fixing the Exchange authentication issue - much appreciated. It should be noted that the suggested roll back to 106.1 was a very easy temporary fix while things were being sorted out.