This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Thunderbird email suddenly stopped working can not send or receive emails Help

  • 4 iimpendulo
  • 6 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu accounting40

accounting40
accounting40
more options

Tell me step by step how to log in to my Thunderbird email. Can't reset password because email can neither send or receive email.

Tell me step by step how to log in to my Thunderbird email. Can't reset password because email can neither send or receive email.

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What error dialogs are you seeing?

David
David
more options

Matt, I do not see any error messages. I can not log in to my account and can not send or receive message. I have been able to go to Ipage and get to my email. But I can't get it back on my desktop.

David
David
more options

How do I delete my thunderbird email account and then reinstall it on my desktop?

accounting40
accounting40 Umnini wombuzo
more options

I removed(deleted) the old Thunderbird info and tried to install new Thunderbird then add account for the two emails I had on my computer, but it still pops up account already exit on server and will not allow me to use either account. Still must go to ipage and web account to see any Thunderbird emails. Can not get to emails using thunderbird. Help!!