We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

An alternat way to display an email account

  • 2 iimpendulo
  • 0 inale ngxaki
  • 10 views
  • Impendulo yokugqibela ngu jimoe

more options

thunderbird 102.6.1 64bit linux 6.1.8

I am looking to transfer our email accounts to a new host. Alas, the way the new host has configured their server (dovecot), all folders show has subfolders of the INBOX. Any folder created is a subfolder, and there is no way to move folders to the same level as INBOX.

Is there a way to have TB ignore the initial prefix (INBOX)?

thunderbird 102.6.1 64bit linux 6.1.8 I am looking to transfer our email accounts to a new host. Alas, the way the new host has configured their server (dovecot), all folders show has subfolders of the INBOX. Any folder created is a subfolder, and there is no way to move folders to the same level as INBOX. Is there a way to have TB ignore the initial prefix (INBOX)?

Isisombulu esikhethiweyo

Try setting the IMAP server directory to inbox in account settings > server settings > advanced.

I don't hold a lot of hope, but it might do it.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Isisombululo esiKhethiweyo

Try setting the IMAP server directory to inbox in account settings > server settings > advanced.

I don't hold a lot of hope, but it might do it.

more options

It worked!

Most excellent! Thank you.