This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google captcha fails on Safari when Firefox Focus enabled as content blocker

  • 2 iimpendulo
  • 0 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Mick The Grit

more options

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

All Replies (2)

more options

Mick The Grit said

Hi, I have an account with https://www.theguardian.com . On iOS 16.4.1 with the latest Firefox Focus as of today 25 April 2023 (112.0) I kept getting sign-in failures because of Google Captcha issues. Initially I thought it was an issue with Google or the Guardian but this was lasting for many days. I could sign in fine using Safari on Mac Venture 13.3.1 . So I finally had the idea of disabling the content blocker - Firefox Focus, and then the Guardian's sign in page with the Google captcha worked fine and I was allowed to sign in on Safari, plus the iOS app The Guardian as it is using Safari for signing-in. Please fix this. Thank you

Submit a bug report on the following website: https://webcompat.com/issues/new

more options

Thanks for your response Claudiu, but I still need help with this and a formal reply from official moderator or staff member.