This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

When I attempt to go to this site on my iMac ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

  • 1 phendula
  • 0 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

wbmcfadden
wbmcfadden
more options

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does this work properly if you use a direct connection and not the VPN ?

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window