This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Sub Folder not Syncing when all other folders do

  • 3 iimpendulo
  • 0 inale ngxaki
  • 9 views
  • Impendulo yokugqibela ngu bikenutz67

bikenutz67
bikenutz67
more options

I have been using Thunderbird for years with few issues. I have had it set up on this computer for over a year without a problem. Now all of a sudden my one Yahoo subfolder is not syncing. Like I said it worked fine until a couple of days ago. Then wammo no new messages. Inbox and all other folders including the 3 other email accounts seem fine. I click get messages all my inboxes fill up. But this sub folder will not. I have tried removing the email and bringing it back. I don't know what else to try. Is there some way to force the folder to sync manually? It is really a problem as messages filter directly to this sub folder and I use it every day.

I have been using Thunderbird for years with few issues. I have had it set up on this computer for over a year without a problem. Now all of a sudden my one Yahoo subfolder is not syncing. Like I said it worked fine until a couple of days ago. Then wammo no new messages. Inbox and all other folders including the 3 other email accounts seem fine. I click get messages all my inboxes fill up. But this sub folder will not. I have tried removing the email and bringing it back. I don't know what else to try. Is there some way to force the folder to sync manually? It is really a problem as messages filter directly to this sub folder and I use it every day.

Isisombulu esikhethiweyo

I was just going to change the email account and needed the from email to set up the new filter. Lo and behold in looking for an old message to copy it from I found all my missing emails in the junk folder. I never thought to go hunting the other folders. Apparently, Yahoo decided they were all junk. I'm not sure why when I logged in before I was still seeing messages in the folder. Anyway moving them back and marking them as not junk seems to have solved my problem.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

right click the folder, select properties and include the folder when syncing.

BTW on a synced IMAP account you should never need to click get mail.

bikenutz67
bikenutz67 Umnini wombuzo
more options

Matt said
right click the folder, select properties and include the folder when syncing. BTW on a synced IMAP account you should never need to click get mail.

Thanks. I did that. I only clicked get email to be sure they were not showing up. I don't normally have to do that. Sometimes it helps if I need a message to come in quick.

bikenutz67
bikenutz67 Umnini wombuzo
more options

Isisombululo esiKhethiweyo

I was just going to change the email account and needed the from email to set up the new filter. Lo and behold in looking for an old message to copy it from I found all my missing emails in the junk folder. I never thought to go hunting the other folders. Apparently, Yahoo decided they were all junk. I'm not sure why when I logged in before I was still seeing messages in the folder. Anyway moving them back and marking them as not junk seems to have solved my problem.