This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook videos not playing and shows error

  • 2 iimpendulo
  • 2 inale ngxaki
  • 33 views
  • Impendulo yokugqibela ngu Joshua

more options

I am currently fresh on Fedora 38 and Firefox 115 with multimedia codecs installed such as ffmpeg. I have problems playing videos on Facebook or Twitch, like in myday stories, reels, and feed. But in YouTube, videos plays perfectly so I think there is a bug going on here? I already tested turning hardware acceleration on and off but no avail.

I am currently fresh on Fedora 38 and Firefox 115 with multimedia codecs installed such as ffmpeg. I have problems playing videos on Facebook or Twitch, like in myday stories, reels, and feed. But in YouTube, videos plays perfectly so I think there is a bug going on here? I already tested turning hardware acceleration on and off but no avail.
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

zeroknight said

If you already have ffmpeg installed from RPM Fusion repo, maybe you are using the flatpak version and require: flatpak install org.freedesktop.Platform.ffmpeg-full flatpak install org.freedesktop.Platform.openh264

Now that you've mentioned it, Firefox was installed from flatpak. So reinstalling it from RPM all of my worries work. Thanks!

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

If you already have ffmpeg installed from RPM Fusion repo, maybe you are using the flatpak version and require: flatpak install org.freedesktop.Platform.ffmpeg-full flatpak install org.freedesktop.Platform.openh264

more options

Isisombululo esiKhethiweyo

zeroknight said

If you already have ffmpeg installed from RPM Fusion repo, maybe you are using the flatpak version and require: flatpak install org.freedesktop.Platform.ffmpeg-full flatpak install org.freedesktop.Platform.openh264

Now that you've mentioned it, Firefox was installed from flatpak. So reinstalling it from RPM all of my worries work. Thanks!