This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

No audio in Firefox Beta & Nightly for Android

  • 5 iimpendulo
  • 0 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Paul

higherfox
higherfox
more options

Hi, I am using Firefox Beta for Android on my android phone. Its OS is Oreo (Android 8). Since Firefox Beta for Android 118.0b2, There is no audio on any website in Beta & Nightly. Firefox Stable and other browsers work just fine. Videos or online audio players work but there is no sound. I tried deleting cache, resetting the app and uninstalled and reinstalled the Beta and Nighty but the problem persists. I have searched online for help but I couldn't find any similar complaints. The audio on my phone works just fine. There is problem only in Firefox Beta (& Nightly) for Android. I don't have any extensions installed. I need your help. Thank you.

Hi, I am using Firefox Beta for Android on my android phone. Its OS is Oreo (Android 8). Since Firefox Beta for Android 118.0b2, There is no audio on any website in Beta & Nightly. Firefox Stable and other browsers work just fine. Videos or online audio players work but there is no sound. I tried deleting cache, resetting the app and uninstalled and reinstalled the Beta and Nighty but the problem persists. I have searched online for help but I couldn't find any similar complaints. The audio on my phone works just fine. There is problem only in Firefox Beta (& Nightly) for Android. I don't have any extensions installed. I need your help. Thank you.

All Replies (5)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for helping test the Beta and Nightly versions of Firefox for Android.

I recommend that you file a bug with our developers to look into this issue further. See File a bug report or feature request for Mozilla products for details.

higherfox
higherfox Umnini wombuzo
more options

Paul said
Hi Thank you for helping test the Beta and Nightly versions of Firefox for Android. I recommend that you file a bug with our developers to look into this issue further. See File a bug report or feature request for Mozilla products for details.

Hi, Paul.

Thank you for your help. I have filed a bug report as You suggested. I will report back once I get a reply.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Thank you for letting us know.

higherfox
higherfox Umnini wombuzo
more options

Paul said
Thank you for letting us know.

Hi Paul,

I have received a reply from a bugzilla contributor and he redirected me to a thread on the same problem filed 26 days ago.

Here are the links: to my bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1852005 and to the one I got redirected to (The main thread to follow for this problem): https://bugzilla.mozilla.org/show_bug.cgi?id=1848518

Cheers

Ilungisiwe ngu higherfox

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Ok, thank you for letting us know.