This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Containers reset back to default

  • 3 iimpendulo
  • 0 inale ngxaki
  • 9 views
  • Impendulo yokugqibela ngu zeroknight

more options

Hi, I have used multi account containers for quite some time and they've worked great but yesterday when I clicked into them all my created containers had disappeared and it reverted back to the 4 default ones.

I re-created one of them but after logging on today that has disappeared and it's back to the 4 default.

Will there be any way to get my created ones back? Why did they reset again? Is there a way to stop this happening or at least back them up?

Thanks!

Hi, I have used multi account containers for quite some time and they've worked great but yesterday when I clicked into them all my created containers had disappeared and it reverted back to the 4 default ones. I re-created one of them but after logging on today that has disappeared and it's back to the 4 default. Will there be any way to get my created ones back? Why did they reset again? Is there a way to stop this happening or at least back them up? Thanks!

All Replies (3)

more options

Backup the "containers.json" file in your profile folder.

more options

Any idea what could be causing them to disappear? thanks

more options

Are you signed into Sync? Does it still happen while signed out?

Did Multi-Account Containers ever become uninstalled for any reason?