This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox main account on another device.

  • 2 iimpendulo
  • 0 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu GerardoPcp04

Juan Sebastián Sandoval correa
Juan Sebastián Sandoval correa
more options

What happens is that my account was being used on another device, HDD got broken so im trying to see if i got something synced on the firefox account .

trying to use my account loggin in. it says that I NEED TO USE THE MAIN ACCOUNT??? WHICH ONE???

I CANT LOG IN WITHOUT IT.

AND I CANT USE IT FOR A SECOND ACCOUNT ON THIS NEW ONE.

What happens is that my account was being used on another device, HDD got broken so im trying to see if i got something synced on the firefox account . trying to use my account loggin in. it says that I NEED TO USE THE MAIN ACCOUNT??? WHICH ONE??? I CANT LOG IN WITHOUT IT. AND I CANT USE IT FOR A SECOND ACCOUNT ON THIS NEW ONE.

All Replies (2)

Juan Sebastián Sandoval correa
Juan Sebastián Sandoval correa Umnini wombuzo
more options

WHAT IS HAPPENING? Im logged into the account but also im not at the same time?? whats this schrodingers dilema? this account is the one i needed to log in.

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola Para ingresar en otro dispositivo o en el mismo al servicio de Sync de Firefox se usa la cuenta principal (es decir la correo de correo que esta configurada como cuenta principal en Sync), la contraseña es la contraseña de la cuenta de Sync que configuraste al crearla no tiene porque ser la contraseña del correo. Si necesitas recuperar la contraseña de Sync se puede hacer si creaste previamente una clave de recuperación. Saludos