Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

EMAIL

  • 1 phendula
  • 0 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu david

more options

WHEN RECEIVING A NEW EMAIL, I GET A MESSAGE: "ONLY THE HEADERS FOR THIS MESSAGE WERE DOWNLOADED FROM THE MAIL SERVER", THEN I HAVE TO DOWNLOAD THE REST OF THE MESSAGE. HOW CAN I CORRECT THIS?

WHEN RECEIVING A NEW EMAIL, I GET A MESSAGE: "ONLY THE HEADERS FOR THIS MESSAGE WERE DOWNLOADED FROM THE MAIL SERVER", THEN I HAVE TO DOWNLOAD THE REST OF THE MESSAGE. HOW CAN I CORRECT THIS?

All Replies (1)

more options

Is this a POP account? If so, check your server settings to see if you ticked the 'download headers only' option.